Glazing Optical Lab Technician

Birmingham, West Midlands | £30,000-£31,000 | 12 hour shifts | Sundays, Mondays, Tuesdays and alternative Wednesdays | Permanent

Introduction

Acorn by Synergie is recruiting for a Glazing Optical Lab Technician to join a team in Birmingham, West Midlands.

The Glazing Optical Lab Technician is responsible for glazing lenses to specified quality, safety, and customer standards, ensuring all work meets agreed Key Performance Indicators (KPIs). The role contributes directly to customer satisfaction through the accurate assembly, inspection, and delivery of finished spectacles, while maintaining a safe, clean, and efficient working environment. The post holder will work collaboratively with colleagues across the laboratory to meet daily production and service requirements.

Key Duties

• Assemble and verify lenses in accordance with ISO standards and internal quality requirements, ensuring accuracy and consistency at all stages of the process.
• Prioritise glazing and assembly workload in line with customer delivery service schedules, escalating any risks to service levels as appropriate.
• Carry out edging and assembly of all frames using hand edge machines, ensuring customer specifications, prescriptions, and frame requirements are met precisely.
• Perform final inspection of all finished spectacles, confirming compliance with customer requirements, prescriptions, and ISO quality standards before release.
• Work within the MEC (Manufacturing Excellence Cell) area when required to provide operational cover. Full training will be provided where needed to support flexibility and development.
• Develop the capability to work across multiple areas of the laboratory, including the MEC area, to support operational resilience and continuous improvement.
• Demonstrate a working understanding of AS400, accurately completing queries on orders and ensuring system data is correct and up to date.
• Liaise effectively with Assembly Glazers, the Operations Manager, and the Production Support Engineer to resolve order queries, quality issues, or process concerns in a timely manner.
• Work closely with the Operations Manager to ensure all daily laboratory tasks are completed in line with production plans and business priorities.
• Maintain high standards of housekeeping, ensuring the workspace is kept clean, organised, and compliant with health and safety requirements at all times.
• Adhere to all health and safety procedures, taking responsibility for personal safety and that of colleagues by following safe systems of work.
• Contribute positively to team performance by sharing knowledge, supporting colleagues, and promoting a culture of quality, accountability, and continuous improvement.

Requirements

• Demonstrates excellent technical knowledge of glazing processes, with the ability to accurately assemble lenses to prescription, customer, and ISO quality standards.
• Possesses strong communication skills, enabling effective liaison with colleagues across the laboratory, including assembly, production support, and management teams.
• Shows well-developed problem-solving skills, with the ability to identify issues, investigate root causes, and implement practical solutions to meet quality and delivery targets.
• Displays solid computer literacy, including the ability to work confidently with laboratory systems and accurately input, update, and complete order information and queries.
• Demonstrates a strong commitment to health and safety by adhering to safe systems of work, using equipment correctly, and maintaining a clean and secure working environment at all times.

What We Offer

• £30,000-£31,000 salary.
• Permanent role from day one.
• 12 hour shifts working Sundays, Mondays, Tuesdays and alternative Wednesdays.
• Full training provided where needed to support flexibility and development.

Interested?

Contact Kristy Moore at Acorn by Synergie to apply or find out more information.

Acorn by Synergie acts as an employment agency for permanent recruitment.