Shop Fit Out Account Manager

Swindon area | Up to £45,000 plus bonus | 8.30am-5.30pm | Monday-Friday | Permanent

Introduction

Acorn by Synergie is recruiting for a Shop Fit Out Account Manager for a forward-thinking retail fit-out company. Applicants must have a background in shop fit out managing retail projects onsite.

Key Duties:

• Maintain and develop strong relationships with new and existing clients and client-appointed partners.

• Ensure professional dialogue with clients and partners to a high standard expected of a client-facing role.

• Maximise client opportunities including managing enquiries, key cost documents and settling financial accounts within agreed timescales.

• Monitor and ensure accuracy of all client pricing documents.

• Review client templates to ensure all project elements are captured and priced correctly.

• Review and produce project final accounts and negotiate where necessary.

• Audit all new business estimating relating to assigned client accounts.

• Apply commercial judgement to ensure estimates, quotes and tenders secure new business.

• Work collaboratively with internal teams and suppliers to ensure project success.

• Support account tendering and produce successful tender documents and pricing.

• Liaise with clients and business partners on commercial position.

• Manage all assigned client projects to the highest standards.

• Oversee prototype development and manage client expectations.

• Monitor project quotations for accuracy against drawings and schedules.

• Manage stock levels to ensure efficiency and commercial performance.

• Agree final accounts with clients, subcontractors and suppliers.

• Produce accurate weekly reports on project quotation and final account status.

• Improve cost of sale and maintain margins within subcontract and labour categories.

• Report on targets and effectiveness of activity.

• Audit new business estimates for commercial competitiveness.

• Monitor pricing rates to ensure commercial viability.

• Maintain effective communication across all areas of the role.

• Establish tactical and strategic needs within the scope of the role.

• Update business sales forecast documents monthly.

• Comply with company protocols, standards and ethos.

Requirements:

• Strong evidence of managing retail shop fit out projects.

• Strong liaison and relationship management skills.

• High standard of written and verbal communication.

• Ability to apply sound commercial judgement and negotiation skills.

• Recognised qualification or suitable experience in client account management.

• Experience within retail interiors and display equipment managing key retail clients.

• Ability to interpret drawings, schedules, bills of material, quantity analysis and client control documents.

• Understanding of working methods within various tendering processes.

What We Offer:

• Up to £45,000 salary plus bonus.

• Hybrid working (two days from home, three office based).

Interested?

Apply now or contact Kristy at the Acorn by Synergie Chippenham branch for more information.

Acorn by Synergie acts as an employment agency for permanent recruitment.