Customer Service Advisor

Newton Abbot | 37.5 hours per week | 9am-5:30pm (1-hour unpaid lunch) | Temporary (Minimum 3 Months)

Introduction

Acorn by Synergie is recruiting Customer Service Advisors to join a busy and supportive team in Newton Abbot on a temporary basis.

These roles are initially for a minimum of 3 months, with the potential to become permanent depending on performance and business needs. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service in a fast-paced digital environment.

Key Duties

• Provide professional, high-quality email and live chat support to customers and partners.

• Represent the brand across social media channels, ensuring every interaction reflects exceptional customer care.

• Maintain accurate records of customer interactions using internal systems.

• Manage multiple enquiries efficiently while maintaining service standards.

Requirements

• Previous customer service experience (email, live chat, or social media preferred).

• Strong written communication skills.

• Proactive, friendly, and professional approach.

• Confident using digital systems and multitasking in a fast-paced environment.

Key Information

• 37.5 hours per week.

• 9am-5:30pm with a 1-hour unpaid lunch.

• Training: Full-time in-office for 2 weeks (Monday-Friday).

• After training: 5 days out of 7, including one weekend day (Saturday or Sunday preference can be noted but not guaranteed).

• Minimum 3-month temporary contract with potential for permanent opportunity.

Interested?

If you are passionate about delivering exceptional service and want to join a supportive, forward-thinking team, apply now with your up-to-date CV.