Customer Service Administrator

Magor | £16.59-£21.57 per hour | 8am-4pm | Monday to Friday | Full-time | Temporary |

Introduction

Acorn by Synergie is currently seeking a Customer Service Administrator to join their client's team.

Key Duties

• Archiving all intakes from Magor Brewery, 3PL warehouses, and other sites.

• Processing receipts in WMS and SAP systems and filing depot paperwork, including Magor Bulk Beer.

• Matching supplier invoices.

• Resolving supplier invoice matching queries in line with the daily POD tracker.

• Ensuring all Duty regulations are followed and EMCS is regularly updated for inbound deliveries.

• Ensuring customers follow EMCS rules for outbound deliveries.

Requirements

Experience:

• Strong organisational and decision-making skills.

• Able to communicate at all levels.

• Experience working in a team environment.

• Strong customer focus.

• Experience working to targets.

• Trustworthy and discreet.

• Able to handle private and confidential issues with integrity.

Technical Competencies:

• ERP and/or WMS experience.

• Good written and verbal communication skills.

• Analytical approach.

• Ability to adapt to new processes and ways of working.

• Logistics experience.

• MS Office skills (Excel) and other reporting tools.

Key Competencies:

• Drive for results and sense of ownership.

• Team player.

• Structured, organised, and strong coordinating skills.

• Strong analytical and problem-solving skills.

• Strong leadership.

• Ability to work effectively with people.

• Minimum GCSE Maths and English Grade C or equivalent.

• At least 12 months' experience in an office environment, preferably managing stocks and orders.

Interested?

Apply now!

Acorn by Synergie acts as an employment business for the supply of temporary workers.